1. Agreement to these terms
These Terms of Service form a binding agreement between you and Box Motion Studio concerning your access to boxmotionstudio.com, the Box Motion Studio suite—including Box Motion, Container Motion, Model Motion, shared projects, media, and related services (collectively, the “Service”). By creating an account, accessing a company workspace, purchasing a subscription, or using the Service, you agree to these Terms and the policies linked below. If you use the Service for a company or other organization, you represent that you are authorized to accept these Terms for that organization.
2. Eligibility and accounts
You must be at least 18 years old and legally capable of entering a contract. You agree to provide accurate account information, protect your login credentials, and promptly notify us of suspected unauthorized access. Each user must use an individual login. Account access may not be resold, transferred, shared outside the subscribed organization, or used to exceed the plan’s user limit.
Company owners and administrators may invite, manage, suspend, and remove users, assign roles and permissions, and manage workspace access. Workspace users understand that authorized administrators can view and manage company-level account information, projects, media, usage, branding, memberships, and billing controls. Organizations are responsible for the activity of users they authorize.
3. The Service
The Service converts user-supplied packaging artwork, label files, and 3D product models into browser-rendered previews, still images, and downloadable video files. Box Motion, Container Motion, and Model Motion share one account, project library, media library, monthly download allowance, and AI-credit wallet. Results depend on the quality, dimensions, proportions, colors, browser, graphics hardware, and source files supplied by the user. Digital previews are visual simulations and are not proofs of physical printing, coating, color matching, construction, structural integrity, or manufacturing feasibility.
We may improve, update, replace, or discontinue features. We will use commercially reasonable efforts to avoid materially reducing a paid plan during its current subscription term.
4. Free and paid access
Free accounts currently include one user, 50 local downloads per month across the entire suite, and no AI creation. Paid monthly plans provide the user seats and download allowance shown at checkout. Solo currently includes 50 downloads per month, Agency includes 250, and Enterprise includes unlimited ordinary-use downloads, subject to reasonable technical and anti-abuse limits. Paid plans also include the AI allowance displayed before purchase. AI usage is metered separately from local rendering and uses one credit wallet across all three studios. Purchased credits do not expire; credits included with a plan reset with the billing period. Credits reserved for a job are returned when a provider failure prevents completion. Enterprise access does not permit automated bulk rendering, resale of access, service-bureau use, interference with the Service, or activity that imposes disproportionate infrastructure demands.
Pricing, user limits, included features, renewal, cancellation, taxes, and payment terms are further explained in our Subscription Policy.
An administrator may grant a time-limited Free Trial or complimentary Solo, Agency, or Enterprise membership. Unless checkout expressly states otherwise and you provide payment authorization, an administrator-granted trial or complimentary membership does not automatically become a paid subscription. Timed access returns to the underlying paid plan, if any, or Free when it expires or is revoked.
5. Your artwork and ownership
You retain ownership of artwork, logos, watermarks, dielines, 3D model files, trademarks, prompts, and other content you provide (“User Content”). You grant Box Motion Studio a limited, nonexclusive license to process, display, store, transmit, and reproduce User Content only as reasonably necessary to provide, secure, support, and improve the Service.
You represent that you own or have permission to use all User Content and that it does not infringe intellectual property, privacy, publicity, confidentiality, or other rights. We do not acquire ownership of your packaging designs or exported videos.
6. Our intellectual property
The Service, software, interface, motion presets, rendering methods, documentation, branding, and original content are owned by Box Motion Studio or its licensors and are protected by applicable intellectual property laws. Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable right to use the Service for your internal or client-facing business purposes.
You may use and commercially distribute videos you properly create through the Service. You may not copy, reverse engineer, scrape, bypass, sublicense, frame, reproduce, or create a competing service from the Service except where applicable law expressly permits it.
7. Acceptable use
You must follow our Acceptable Use Policy. We may investigate violations and suspend or terminate access when reasonably necessary to protect users, third parties, or the Service.
8. Third-party services
The Service may rely on third parties for payment processing, email, hosting, file storage, authentication, browser technology, and AI-generated video, image processing, and assistant responses. Your use of those services may be subject to their terms. We are not responsible for third-party services outside our reasonable control, but we remain responsible for operating our own Service consistent with these Terms and our Privacy Policy.
9. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPATIBLE WITH EVERY DEVICE, BROWSER, FILE, MARKETPLACE, PRINTING PROCESS, OR BUSINESS REQUIREMENT.
You are responsible for reviewing every exported video and verifying artwork, claims, trademarks, colors, warnings, barcodes, legal copy, platform specifications, and client approval before publication. Generative-AI results may vary from the reference, omit details, introduce artifacts, or create inaccurate product features. AI output must be reviewed before commercial use and is not a manufacturing, print, compliance, or product-accuracy proof.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOX MOTION STUDIO AND ITS OWNERS, AFFILIATES, EMPLOYEES, CONTRACTORS, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR OPPORTUNITIES. OUR TOTAL LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO BOX MOTION STUDIO DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply to you.
11. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Box Motion Studio from claims, losses, liabilities, and reasonable expenses arising from your User Content, your exported videos, your violation of these Terms, or your infringement of another person’s rights.
12. Suspension and termination
You may stop using the Service at any time. We may suspend or terminate access for nonpayment, security risk, unlawful activity, material breach, abuse, or conduct that threatens the Service or others. When practical, we will provide notice and an opportunity to cure. Subscription cancellation and account termination are separate: canceling renewal normally leaves access active through the paid term.
13. Governing law and disputes
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles. The state and federal courts located in Maricopa County, Arizona will have exclusive jurisdiction, except that either party may bring an eligible claim in small claims court. Before filing a claim, the parties agree to make a good-faith effort to resolve it by emailing a written description to support@boxmotionstudio.com and allowing 30 days for a response.
14. Changes and contact
We may update these Terms to reflect changes in the Service, law, or business practices. We will post the revised effective date and provide additional notice when a change materially affects existing paid users. Continued use after the effective date constitutes acceptance of the revised Terms.
Questions may be sent to support@boxmotionstudio.com.